SUPPORT AND FAQ:
Please read the following frequently asked questions
regarding Invisible Keylogger before placing your secure
online purchase. If you have additional questions regarding
Invisible Keylogger please feel free to contact our
support department at anytime. If you have any other
question email
us.
Visit our parent support site: SpySoftwareBureau.com
| [Question]:
I Encountered An Error When Running Invisible
Keylogger? |
| Invisible
Keylogger works 99.9% of the time. If you have
encountered an error it is most likely because
you are missing a required file Mfc42.dll. This
file is located already installed on most PC's.
Please redownload the File
Here and place it in your windows/systems
directory. This should immediately solve your
problem. |
| [Question]:
How Do I Receive My Email Reports And Read
Them? |
| Invisible
Keylogger uses the Smart MX feature to send you
email reports of all log activites. Simply enter
in your email address and configure the times
you want to receive logs. There is no need to
set an smtp server! For your convenience, you
may however set a specifc smtp server if you choose
to do so. If you have received email reports and
need to re-download the log viewer again click
here. |
| [Question]:
How Do I Get
Invisible Keylogger Out Of Stealth Mode? |
| Obviousely
we cannot list our stealth mode hot key sequence
on this website. This would dramatically impact
the surveillance measures Invisible Keylogger
comes equipped with. If you have Invisible
Keylogger running in stealth mode and have not
reconfigured your hotkey sequence please write support@invisiblekeylogger.com
with your order number. We will be certain to
address this issue immediately. |
| [Question]:
Can The Keylogger Be
Installed From External Drives Or CdRoms? |
| Yes,
Invisible Keylogger can be installed simply by
running the application from a cdrom or floppy
disk. All you need to do is download or copy to
the executable file iksetup.exe to a disk or Cdrom
and run the file on the pc you intend to spy on or
monitor. |
| [Question]:
Who Has Access To
Invisible Keylogger When Running On My Pc? |
| Invisible
Keylogger comes equipped with counter measures
that protect it from being detected by outside
individuals. Once the application has been
configured and password protected only you can
access the control console. |
| [Question]:
I Cannot View
ScreenShots, I See That None Are Recorded? |
| Invisible
Keylogger will record screenshots once it has been
configured to do so through the "Visual
Surveillance" console. You must enable
screenshot capturing. To view the screenshots that
have been captured please open the log viewer and
click on "show entire log" located on
the right hand side of the log viewer. |
| [Question]:
What Operating
Systems Does Invisible Keylogger Run On? |
| Invisible
Keylogger can run on all windows operating systems
with atleast 32mb of ram and windows explorer 5.0
or greater. It does support windows 95/98/ME/2000/NT/XP |
| [Question]:
Invisible Keylogger
Says I'm Missing A File Called Msimg32.dll? |
| If
you have encountered this error it means you are
more than likely running windows 95. Msimg32.dll
is a runtime library component that is required
and installed on all windows platforms excluding
windows 95. You may redownload
the file here. Please place this file in your
windows /system directory or windows/system32
directory to correct the problem. |
| [Question]:
I have legal question
about your product? |
| Please
refer to our Legal
Disclaimer page for about your concerns or
feel free to send us an email |
| [Question]:
What Does A License
Mean? I am Confused About License Options? |
| A
license is purchase to enable you to use invisible
keylogger on your PC. If you intend to install
invisible keylogger on more than one computer
this would require a license for each computer
you install it on. For example, you need to install
it on 2 of your PC's. This would require a 2 license
purchase. |
|
